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CSC SPV, is a Company created as a Special Purpose Vehicle for the CSC Scheme to monitor its outcomes andd facilitate effective implementation.

Tuesday, January 24, 2012

State Updates

Agartala:

Natunbazar ADC village is one of the remotest areas in Amarpur block. It is approximately 100 km far from Agartala. The communication is not so well and local people cannot get full  facility of various services. But from last one year they are getting      e- service from our CSC, on the other hand people are getting all others services like tailoring, insurance & B2C services provided by BASIX. Our VLE, Butan Sutradhar is trying to increase B2C services; also he has arranged 17 tailoring customers, who are  getting trained from tailoring teacher.
Calcutta:

DIT organized Milan Mela : Conference & Exhibition in December, where various players in the telecom industry from across the country. SREI Sahaj and BASIX showcased their achievements under the CSC Scheme through PPTs / Brochures / Placards / Posters / Video Clips) and showcased their USPs in their respective Zones along with the achievements (services offered, reach, etc).






Dhanbad District:

Jail sakhshatkar is a SWAN based video-conferencing facility between CSC Coordination centres at Blocks HQs and jails so that relatives can talk and meet their relatives @ Rs 10 per 15 min slot. The service is operational in Dhanbad district on a pilot basis. The service integrates SWAN and CSC.


Jharkhand:

E-district has usually been delivered through facilitation centres across the various pilots that have been initiated. In Jharkhand, an alternate model has been adopted wherein CSCs located in Panchayats have been authorized to operate as Facilitation centers. The pilot has been nitiated in one block (Kanke) of Ranchi district. Connectivity is one major  issue. The model is unique as it involves empowerment of Government functionaries till the Panchayat levels and integration of the CSC project to maximize the reach.

E-Nagarik Sewa is basically a hybrid mode of issue of certificates through CSCs and is operational in 1000 CSCs in 125 blocks of Jharkhand. For the 12.9 lakh applications processed till date, Rs 1.29 crores has been the VLE earnings since 2009 @ Rs 10 per application. The State has earned Rs 64 lakh as offset.




Port Blair & Andaman Island:
10 CSC Centers were launched by Hon. Lt. Gov. on 12'th Dec 2011. Within 15 days CSC were able to collect 89 % of the electricity bills. Total transaction Numbered 22,000 and total money collected was Rs. 69 Lacs/ -. Additional G2C Services have been launched, it is expected that the end of Financial year , in Andamans Islands CSC would be offering 15+ G2C Services to the citizens.

Rajasthan:
  1. Awards and e-Gov districts for December’2011 month are Jaipur, Jhunjhunu, Nagaur, Pratapgarh and Dholpur.
  2. Video Conferencing cum review meeting was held with all Tehsildar to ensure the delivery of digitally signed certificates service at every tehsil.
  3. Local Service providers (LSPs) has been chosen through open tendering process to set up e-Mitra kiosks in urban areas of 27 districts. Rest 6 districts are in process of rebidding. LoI has been issued to all 4 LSPs i.e. M/s CMS Computers Ltd, M/s Aksh Optifiber Ltd, M/s Silver Touch Ltd and M/s Virmati Software & Telecommunication Ltd.
Tripura:
GMTD, BSNL, Tripura has given an approval of appointing all the "Common Service Center" of Tripura as DSA for Selling Recharge/Top up etc. The  development has already been communicated further to Basix (SCA) to get the agreement signed, with this Tripura become the 2nd state after  Arunachal Pradesh (In India) to get this opportunity to work with BSNL as a Direct Sales Agent (DSA). This service would be third in a row as far as G2C is concerned in the State of Tripura.

Fatikroy CSC is under Kumarghat Block, Dist –North Tripura. In this CSC the VLE is Gurupada Chakraborty and Field Supervisor is Jutan Das took a new initiative for providing tailoring services, to enhance the livelihood of the common people and as an  additional source of income to the family. We were able to register 23 Tailoring customers. In 3 months tailoring classes they were taught : Drawing, Paper Cutting, Cloth Cutting, Hand Stitching, Machine Stitching and Machine Maintenance. The Overall tailoring training is successful. Now, they are getting order from the local market. After all the success we are planning to make them in to a SHG & to provide them market linkage.  

Ukhrul District:
Workshop was organised by District           E -Governance Society, Ukhrul in Association with  DIT, Government of Manipur and Manipur State Information Technology Society (MSITS).in Ukhrul district headquarter on 20th Dec 2011. The workshop was on  “Delivery of Services through the Common Service Centres (CSCs)”, under NeGP, our state anchor, Mr. Shiladitya Sarkar, SPV, Regional Coordinator NE, DIT, GoI was there too share on the best practices of other states and convergence of National schemes with CSC scheme.

Uttarakhand:
  1. Data Entry work of Pregnant Women and Child Tracking System (MCTS – Mother & Child Tracking System) is to be initiated across 29 CSCs in Almora District on Pilot basis. A Training / Workshop Session is scheduled to happen on the software application of the Health Mission to train 29 VLEs to do the Data Entry Work (Online / Offline) of the URHM under MCTS. The training will be provided by the officials of the Health Department of the respective District.
  2. CSCs will operate as facilitation centers of the Commercial Tax Department for Registration of Dealers, e-filing of Returns, e-Tendering, etc. Officials of the department will be training the Master Trainers, who further will provide the training to the VLEs on Block Level and regular help will be provided, as and when needed, by the HelpDesk made available by the Department at the State Level. 

Thursday, January 19, 2012

Media Coverage


December 2011 Highlights

· Maharashtra government has made it mandatory to issue computerized 7/12 land extracts from December 1.

· Identity Card to Every Adult Resident of the Country under NPR; No Card being issued by UIDAI---CSCs are given an opportunity to undertake demographic data entry and bio-metric enrollment work under the NPR.

· Intel plans World Ahead Healthcare learning programme through Akshaya Centers in Kerala.

· District e-Governance society Mokokchung will be organising e-literacy programme from December 6 to 9 at GHS Changtongya with Sentilemla of Common Service Centre Operator Changtongya as resource person.

· Jharkhand will be the first state in India to extend GIS (Geographical Information System) facilities to Common Service Centres  popularly known as Pragya Kendras — which aim to provide electronic delivery of public services to the masses.

· Lt. Governor Sh. Bhopinder Singh to Inaugurate e-dweep Centres (CSCs) in Andaman & Nicobar Islands.

· A Coordinator of Akshaya Project reminisces the journey in operating e-Governance centers in Kerala.

· The Hon’ble Lt Governor, Lt Gen (Retd) Bhopinder Singh, PVSM, AVSM today inaugurated the 1st Common Service Centre (CSC) set up under the National e-Governance Plan (NeGP) at a function held at the Community Hall, Dairy Farm.

· The (Delhi) Chief Minister has asked all the departments brought under the purview of the law to put up hoardings outside their offices explaining provisions of the law," a senior official said. Initially, the government had brought 32 services under the ambit of legislation and added 12 more last month taking the total number of services to 44.

· The tribal-dominated Mayurbhanj, geographically, the largest district in Odisha has successfully launched the e-district software application to ensure quick delivery of the services and ensure the transparency in the process. Official sources said under the project, the citizens could apply at the nearest Jana Seva Kendra (CSC) and take the delivery of the document at the same centre.

· Ministry of Labour & Employment has suggested that the Common Service Centers being set up in the rural areas by Department of Information Technology can be used as outreach centres for Employment Exchanges for online registration by job seekers.

· Shri Sachin Pilot, the Minister of State for Communications and Information Technology informed Rajya Sabha today in a written reply has informed further that under the national e-governance programme, 9 Common Service Centres (CSCs) have been set up in Leh (Jammu and Kashmir) and six in Tawang (Arunachal Pradesh).

· As the Right to Public Services in Bihar went online; people can file online applications for obtaining caste, income and domicile certificates etc. and the officials who don't perform the common man's jobs within a stipulated timeframe will face a fine of up to Rs. 5,000.




















































VLE Success Stories

Success followed by Educating the Village people

Akhilesh Jaiswal is a graduate and before becoming a VLE, he worked as a sales man in a garment shop. He focused on MPEB Electricity Bill Collection and MP Online Service from his center and started Kiosk Banking Service from 11 September 2009 through his CSC Dhar. Initially, he has started  a weekly campaign in his locality to increase awareness among the villagers about this service. He educated is village people and they  agreed to open the saving accounts in his Common Service Center.

He explained them the importance of a bank account; initial he had opened 16 Bank Saving Account and now he is handling the transaction of around 2100 Saving Account with the transaction amount of Rs. 19,18,223/-.

Strong Customer Network results in Success


Anand Sharma is an undergraduate and used to sell utensils of stainless and other metal products and maintains a strong customer network. When he came to know that NREGS payment and Kiosk Banking services are provided through CSC's (Common Service Centers) he decided to start CSC (Common Service Center ) at Kesoori District (Dhar) for providing kiosk banking services and NREGS; wages payments for the one in need.


He started the services by opening 16 bank accounts of job card holders from 23rd March 2010 and now he is providing wages payments to 335 job card holders comfortably through his center.

Department of Information Technology Tableau for Republic Day Parade 2012


 Haath Pakar Lo Saath Chalein, Hum Raah Chalein Din Raat Chalein

Embodying the spirit of partnership, the Department of Information Technology’s Tableau represents the silent revolution sweeping across India – the revolution of Public Services Closer Home brought to us by the government joining hands with private sector, NGOs and even village Level Entrepreneurs. This is being conveyed on the Tableau beautifully through mime.

Na sheheron ke Darwaze, Ab Na afsar ki Jhirki Hai
Aao Chalein Chaupal Talak, Ab Gaanv Gaanv mein Khidki Hai
Sahi Milega Theek Milega, Sab Kuch Ab Nazdeek Milega
Computer se Baat karo, Ab Computer ke Saath Chalein

These Lines penned by world renowned Lyricist Gulzar and composed by Ustad Iqbal Ahmed Khan represent the vision of the National e-Governance Plan (NeGP) which is enabling availability of Public Services to the most rural and remotest corner of India. The song has been sung by Kavita Krishnamoorthy, Suresh Wadkar, Jaspinder Narula and Imran Khan.

                पकड़ लो साथ चलें, हम राह चलें दिन रात चलें
देरी न दीवार कोई, जो भी कहो अब पार से तुम,
सीधे हम तक पहुंचोगे, बिजली की रफ़्तार से तुम

हाथ पकड़ लो साथ चलें, हम राह चलें दिन रात चलें
न शहरो के दरवाज़े, अब न अफसर की झिड़की है
आओ चलें चौपाल तलक, अब गाँव-गाँव में खिड़की है

हाथ पकड़ लो साथ चलें, हम राह चलें दिन रात चलें
सही मिलेगा, ठीक मिलेगा, सब कुछ अब नज़दीक मिलेगा
कंप्यूटर से बात करो, अब कंप्यूटर के साथ चलें

हाथ पकड़ लो साथ चलें, हम राह चलें दिन रात चलें
ज़मीन पे चाँद ला दो या दिया आकाश पे टांगो
तुम्हारा हक है, तुम पूछो, तुम्हारा हक है, तुम मांगो

हाथ पकड़ लो साथ चलें, हम राह चलें दिन रात चलें
आमने सामने कांच लगे हैं, न कोई पीछे, न कुछ गुम
तुम कैसे हो, हम पूछें, और,हम कैसे हैं, पूछो तुम

हाथ पकड़ लो साथ चलें, हम राह चलें दिन रात चलें
लोगों  से हम, हम लोगों से, निपटें मिलकर, सब रोगों/विघ्नों से
हाथ पकड़ लो साथ चलें, हम राह चलें दिन रात चलें

Tele Homeopathic Project

About the Project:

In the Year 2009, Health Dept. of Govt. of Tripura in association with IL&FS implemented Tele-Homeopathy Project in the state. This project has been effectively utilizing the benefits of information and communication technologies to reach rural masses. This project also aims at providing quality care services to rural patients in the districts of Tripura in an integrated manner where by every case is accounted, classified and closed with a proper solution. Besides, it is being catered to a population of 3,432,000 spread across 10 blocks in four districts. To  increase its reach within the rural masses the IT Dept. has envisaged a plan to roll out this service at a Gram Panchayat level with the help of CSC (Common Service Centre) in Tripura on a pilot basis for the next one year.
  
Initially, this service will start from two Gram Panchayat—Uttar Majlishpur & Nidaya  under Jirania & Kathalia Blocks. VLE’s who run these institutions are being trained by the implementing agency with the help of homeopathy specialist from the state homeopathy college. The training module includes Observation (patient registration, history taking, tele-consultation), Patient registration and Medicine Identification which will be last for the next two weeks. Success of this pilot project depends upon how these VLE’s get themselves proficient enough to understand the patient symptoms & the treatment thereafter.

Service Architecture:

These Centres (currently, which are running in Blocks) are well connected with National Institute of Homeopathy NIH Kolkata & SHH (State Homeopathy Hospital) Agartala with a customized Web based application module designed and developed by IL&FS. This web  enabled module allows the homeopathic pharmacist to capture all the information relevant to the symptoms of the patient after the screening. The patient case history can be seamlessly escalated between the secondary and tertiary care hospital as when required. In order to facilitate seamless online consultation with patients from these Centres across 10 locations a real time consultation facility was established in the outpatient doctor consultation room at Homeopathy Hospital with required video conferencing software and access to module for doctor validation and sending the signed prescription online. Apart from setting up these infrastructures on the ground in 10 locations, the integrator has also set up a mini data centre for maintaining electronic medical records and connectivity network operations centre (NOC) with an ICT enabled real time doctor consultation at homeopathy hospital.

Project Funding:

Dept. of Information Technology of Tripura Government is going to fund the entire pilot phase project for the year ending FY 2011-12. With each patient registration the VLE is going to earn Rs. 10 for the first time and Rs. 5 for every subsequent visit. Medicines will be distributing free of cost at every counseling. These two centers have been selected on the basis of affordability, availability and alternative methods of health care system developed in the following Gram Panchayat.